{"id":3832,"date":"2023-12-14T08:11:54","date_gmt":"2023-12-14T08:11:54","guid":{"rendered":"https:\/\/www.historial.fr\/general-terms-and-conditions-of-sale-for-online-ticket-sales\/"},"modified":"2024-02-19T08:33:15","modified_gmt":"2024-02-19T08:33:15","slug":"general-terms-and-conditions-of-sale-for-online-ticket-sales","status":"publish","type":"page","link":"https:\/\/www.historial.fr\/en\/general-terms-and-conditions-of-sale-for-online-ticket-sales\/","title":{"rendered":"General Terms and Conditions of Sale for Online Ticket Sales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3832\" class=\"elementor elementor-3832 elementor-1128\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66e3cdf1 e-flex e-con-boxed e-con e-parent\" data-id=\"66e3cdf1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10359c8 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"10359c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions of Sale for Online Ticket Sales - Historial of the Great War<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41499967 e-flex e-con-boxed e-con e-parent\" data-id=\"41499967\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72ff173b elementor-widget elementor-widget-text-editor\" data-id=\"72ff173b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-weight: 400;\"><strong><em>Preamble:<\/em><\/strong><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a5aae53 e-flex e-con-boxed e-con e-parent\" data-id=\"3a5aae53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3591fd2c elementor-widget elementor-widget-text-editor\" data-id=\"3591fd2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">These General Terms and Conditions of Sale govern the online sale of tickets for the Historial of the Great War, Museums at P\u00e9ronne and Thiepval. By placing an order on our website, you accept these terms and conditions in full and without reservation. Please read them carefully before making your purchase.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98e0440 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"98e0440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec94482 elementor-widget elementor-widget-text-editor\" data-id=\"ec94482\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 1: Subject and Legal Information<\/em><\/strong><\/p>\n<p>1.1. The purpose of these General Terms and Conditions is to define the terms and conditions for online ticket sales for the Historial of the Great War (hereinafter referred to as \u201cthe Seller\u201d).<\/p>\n<p>1.2. The Seller:<br \/>Historial de la Grande Guerre<br \/>Place Andr\u00e9 Audinot \u2013 BP 20063 \u2013 80 200 PERONNE<br \/>Telephone: +33(0)3 22 83 14 18<br \/>Email : info@historial.org<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-5 el_after_av_textblock el_before_av_textblock \">\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 2: Products and Prices<\/em><\/strong><\/p>\n<p>2.1. The essential characteristics of the tickets offered online are presented on the website.<\/p>\n<p>2.2. Ticket prices are given in euros and include all taxes.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-7 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 3: Ordering and Payment<\/em><\/strong><\/p>\n<p>3.1. Customers place their orders online by following the steps in the purchasing process.<\/p>\n<p>3.2. Payment is made online using the payment methods accepted on the website.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-9 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 4: Order Confirmation<\/em><\/strong><\/p>\n<p>4.1. Once the order has been placed and payment confirmed, the customer will receive an order confirmation email containing the details of their order.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-11 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 5: Cancellation and Refund<\/em><\/strong><\/p>\n<p>5.1. In accordance with Article L221-28 of the French Consumer Code, tickets sold online for services linked to a specific date or period are not subject to a right of withdrawal.<\/p>\n<p>5.2. In the event of cancellation of a visit or event by the Seller, customers will have the option of rescheduling their booking to another date or requesting a refund.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-13 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 6: Liability<\/em><\/strong><\/p>\n<p>6.1. The Seller makes every effort to guarantee the quality of its services and the security of its online transactions. However, it cannot be held responsible for interruptions, delays or malfunctions of the website beyond its control.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-15 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 7: Personal data<\/em><\/strong><\/p>\n<p>7.1. The personal data collected at the time of the order is used solely for the purposes of the transaction and in accordance with the Seller&#8217;s confidentiality policy.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-17 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 8: Modification of the General Terms and Conditions<\/em><\/strong><\/p>\n<p>8.1. The Seller reserves the right to modify these General Terms and Conditions. Changes will apply as soon as they are posted on the website.<\/p>\n<\/div>\n<\/section>\n<div class=\"hr hr-invisible avia-builder-el-19 el_after_av_textblock el_before_av_textblock \"> <\/div>\n<section class=\"av_textblock_section\">\n<div class=\"avia_textblock \">\n<p><strong><em>Article 9: Consumer Mediation<\/em><\/strong><\/p>\n<p>9.1. In the event of an unresolved dispute between the Seller and the customer, and in accordance with Articles <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&amp;idArticle=LEGIARTI000032224762\">L.616-1<\/a> and <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&amp;idArticle=LEGIARTI000032808378\">R.616-1<\/a> of the French Consumer Code, our association has put in place a consumer mediation system. The selected mediation entity is:<\/p>\n<p>SAS CNPM \u2013 M\u00c9DIATION \u2013 CONSOMMATION In the event of a dispute, the customer can file a complaint on the website:<\/p>\n<p><a href=\"https:\/\/www.cnpm-mediation-consommation.eu\/\">https:\/\/www.cnpm-mediation-consommation.eu\/<\/a><\/p>\n<p>or by writing a letter to:<\/p>\n<p>CNPM M\u00c9DIATION CONSOMMATION<br \/>27, avenue de la Lib\u00e9ration<br \/>42400 SAINT-CHAMOND<\/p>\n<p>9.2. Before referring the matter to the mediator, the customer must send a written complaint to the Seller, outlining the dispute and providing all the necessary information.<\/p>\n<p>9.3. Referral to the mediator may only be made if the prior complaint has been unsuccessful or if no response has been received within two months of receipt of the complaint.<\/p>\n<p>9.4. The mediation procedure is free of charge for the customer, subject to compliance with the conditions stipulated by the mediator.<\/p>\n<p>9.5. The mediator&#8217;s decision is not binding on the parties, who remain free to contest it and take legal action if they wish.<\/p>\n<\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale for Online Ticket Sales &#8211; Historial of the Great War Preamble: These General Terms and Conditions of Sale govern the online sale of tickets [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3832","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions of Sale for Online Ticket Sales - Historial de la Grande Guerre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.historial.fr\/en\/general-terms-and-conditions-of-sale-for-online-ticket-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions of Sale for Online Ticket Sales - Historial de la Grande Guerre\" \/>\n<meta property=\"og:description\" content=\"General Terms and Conditions of Sale for Online Ticket Sales &#8211; 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